Mend Well Program

Blood Pressure Monitor Set Up

Welcome to the Mend Well program. Follow the steps below to connect Withings to Thryve, sign into the Withings app, and install your blood pressure monitor.

link

Phase 1: Connect Withings to Thryve

Steps 1-9 • Browser Authorization

01

Open the text link

Your care team will send you a Thryve connection link. Tap the link in the text message to begin.

Text message with connection link

02

Select Withings

Choose Withings from the device list on the webpage.

Select Withings

03

Enter your account email

Enter the email you want to use for your Withings account. We recommend using email for setup. If you use Apple ID here, use the same Apple login later in the app.

Withings authentication

04

Copy the authentication code

Withings will send a temporary authentication code to your email. Copy or write down the code.

Copy authentication code

05

Accept the terms

Review and accept the terms and permissions to continue.

Accept terms

06

Choose MFA or skip

Multi-factor authentication is optional. You can continue with MFA or skip this step.

MFA option

07

Set up your profile

Enter your name, date of birth, and sex to begin your Withings profile.

Profile setup

08

Enter height and weight accurately

Enter your height and your most current weight as accurately as possible. This helps complete your Withings profile.

Height and weight

09

Allow this app

Select Allow this app so Withings can share the needed device data with Thryve.

Allow this app

smartphone

Phase 2: Sign in to the Withings App

Steps 10-16 • App Login

10

Download the app

Scan the QR code from the device paperwork or go directly to the app store to download the Withings app.

Scan QR code and get app

11

Select Get Started

Open the Withings app and tap Get started.

Get started

12

Use the same login method

Enter the exact same email used earlier. If you chose Apple ID during setup, use Apple ID here too.

Enter email

13

Check your email again

Withings will send another confirmation code to your email.

Check email to confirm

14

Enter the code in the app

Copy the code from your email and enter it in the Withings app to finish signing in.

Copy code and insert in Withings

15

Update my information

When prompted, tap Update my information.

Update my info

16

Select your state

Select the state where you live, then tap Next.

Select state

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Phase 3: Install Your Blood Pressure Monitor

Steps 17-28 • Device Setup

17

Tap Add

In the top right corner of the app, tap Add.

Select add

18

Select Blood Pressure Monitors

Choose Blood Pressure Monitors from the device list.

Choose blood pressure monitors from device list

19

Select BPM Vision

Choose BPM Vision as your device.

Choose BPM Vision

20

Enable Bluetooth and start installation

Make sure Bluetooth and location services are enabled, then tap Start Installation.

Enable Bluetooth for BPM setup

21

Hold the button for 3 seconds

On the blood pressure monitor, hold the button for 3 seconds to begin pairing.

Hold button on BPM for 3 seconds

22

Keep the phone and monitor close

The app will search for the blood pressure monitor. Keep the phone and monitor near each other during pairing.

Keep phone and BPM close

23

Generate the code

The app will have the blood pressure monitor generate a pairing code.

Generate BPM pairing code

24

Enter the pairing code

Enter the code shown on the blood pressure monitor to pair the device with your phone.

Enter BPM pairing code

25

Pairing complete

Once you see the pairing complete message, continue to Wi-Fi setup.

BPM pairing complete

26

Select your Wi-Fi network

Choose the correct home Wi-Fi network. Enter the password if needed.

Select Wi-Fi network for BPM

27

Confirm Wi-Fi connection

The app will confirm the blood pressure monitor has connected to Wi-Fi successfully.

Confirm Wi-Fi connection for BPM

28

Setup complete

Your blood pressure monitor is now connected. Select Explore features or tap the X in the top left to finish.

BPM setup complete

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Final Step Complete!

Your blood pressure monitor is now set up and synced. If anything on screen looks different during setup, contact your Care Team for support.